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Monday – Friday 9am till 5pm
Saturday: 10am till 3pm
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IF WE DON’T HEAR ABOUT IT, WE CAN’T IMPROVE IT.
We pride ourselves in providing quality products, service and advice and appreciate your feedback on our products and services. If you have feedback, a complaint or problem, please let us know. We'll do our best to sort things out.
A complaint should include at least the following:
* Specific detail about the complaint
* Potential damages or damages suffered
Or if you want to make a Warranty Claim click here.
WHAT HAPPENS NEXT?
Once we have received your complaint, we will decide whether it is service or product related, we aim to respond within 7 days. Some complaints may take longer for projects or if more detailed technical investigation or on-site inspection is required.