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General Inquiries

SALES & SUPPORT: 0800 586 772

Hours  

Monday – Friday 9am till 5pm

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IF WE DON’T HEAR ABOUT IT, WE CAN’T IMPROVE IT.

We pride ourselves in providing quality products, service and advice and appreciate your feedback on our products and services. If you have feedback, a complaint or problem, please let us know. We'll do our best to sort things out.

A complaint should include at least the following:
* Specific detail about the complaint
* Potential damages or damages suffered

Or if you want to make a Warranty Claim click here.

WHAT HAPPENS NEXT?

Once we have received your complaint, we will decide whether it is service or product related, we aim to respond within 7 days. Some complaints may take longer for projects or if more detailed technical investigation or on-site inspection is required.


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