For Owners
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Installation
Springfree™ Trampoline is supplied in flat pack boxes and is designed to be self assembled (we recommend 2 people working together to make it simpler). Your Springfree™ Trampoline comes with a comprehensive installation manual with easy to follow, step by step instructions. You can also view our tips and videos.
Spare Parts
Your Springfree™ Trampoline is designed to be robust and strong. As with any product installed outdoors, natural accidents, pets or even the kids can damage play items. We supply spare parts for all Springfree™ Trampoline models.
Spare parts do incur an additional freight charge. Please 0800 586 772 to place your order.
| Model | SF40/R54 | SF60/092 | SF90 | SF68 | SF72 |
|
Mat Parts |
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| Mat | $259 | $399 | $399 | $399 | $349 |
| Mat Cleat | $5 ea | $5 ea | $5 ea | $5 ea | $5 ea |
| Mat Rod | $7 ea | $7 ea | $7 ea | $7 ea | $7 ea |
|
Flexi Net Parts |
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| Flexi Net | $199 | $250 | $275 | $275 | $199 |
| Collapsible Rod | $26 ea | $26 ea | $26 ea | $26 | $26 ea |
| Joiner | $6 ea | N/A | $6 ea | N/A | $6 ea |
| Bracket | N/A | N/A | $7.50 ea | N/A | N/A |
|
Frame Parts |
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| Bolt Sets | $9 ea | $9 ea | $9 ea | $9 ea | $9 ea |
| Frame Section | $95 ea | $95 ea | $95 ea | $95 ea | $95 ea |
| Leg Section | $65 ea | $65 ea | $65 ea | $65 ea | $65 ea |
| C Clip | $0.50 ea | $0.50 ea | $0.50 ea | $0.50 ea | $0.50 ea |
Warranty Coverage
The Springfree™ Trampoline warranty covers manufacturing faults only, and does not apply to general wear and tear.
Springfree™ Trampoline warrants its products to be free of defects in material and workmanship under normal recreational use and service conditions.
If you have any questions or concerns regarding your product warranty, please call our team on 0800 586 772 . Full details of your product warranty can also be found within the product manual. If you no longer have your manual, these can be downloaded from this website.
Should your Springfree be out of warranty and require replacement parts, these can be purchased by calling our friendly team on 0800 586 772.
Warranty Claim
The Springfree™ Trampoline warranty covers manufacturing and materials faults only, and does not apply to general wear and tear.
If you believe you have a manufacturing fault or a product defect with your Springfree™ Trampoline that is covered by our warranty terms, and need to make a warranty claim, please complete the online Claim Form. You can do this by clicking on the button below.
Delivery Query
Springfree™ Trampoline guarantees delivery in New Zealand within 10 working days.
If you feel your purchase falls outside these time schedules and you have yet to recieve delivery information call 0800 586 772 and go through to our Customer Care Officer who will be able to assist you.Please have your invoice number on hand to quote.
* If you select installation at purchase this may take longer depending on the availability of the installer
