Springfree recommends a quick inspection of your Springfree™ Trampoline before each use. It's important that any worn, defective, or missing parts are replaced promptly. The following conditions could represent potential hazards and we'd recommend that your Springfree™ Trampoline not be used until the issue is rectified:
Springfree™ Trampoline's SoftEdge™ is designed to reduce injury. It is not designed to cope with deliberate, continuous, vigorous bouncing activity. Do not deliberately bounce around the edge as this will encourage unnecessary wear and tear on the mat and other components.
It is highly unlikely under normal use that a Springfree FlexiRod™ will ever break or delaminate. Should you notice cracking or flaking on your trampoline rods, rest assured this is most likely sun damage caused to the "sleeve" which is a protective cover inserted over each composite rod during the manufacturing process. Australia has one of the harshest UV environments in the world, and though the sleeves are UV treated, over time and depending on the amount of UV exposure they've had, they may deteriorate at an accelerated rate. If you believe your rod sleeves are flaking or cracking, please call our product support team on 0800 586 772 to discuss.
Foreign objects can damage your Springfree™ Trampoline. Please ensure that any play toys, balls and foreign objects are not stored permanently in your Springfree™ Trampoline. Sharp objects should not be taken onto the Springfree at any time as they may cause harm to your children or your Springfree™ Trampoline. Some toys, clear balls in particular have been known to magnify the sun's UV rays and burn holes in trampoline mats, which will void your mat warranty. To avoid any such damage, please ensure that any toys and objects taken on to your Springfree™ Trampoline are removed after play.
You do not have to take down your Springfree™ Trampoline in the Winter!
Customers who live in colder climates frequently ask us how to care for their trampoline in the winter. There are in fact no special winter care instructions other than to clear the snow off your trampoline after heavy snow accumulation.
Do not use a shovel to remove the snow off your trampoline, because it may damage the mat or enclosure net.
Springfree™ Trampoline is constructed with all-weather parts including rust-free fiberglass rods and UV-resistant polypropylene mat and safety enclosure. Regardless of your climate, you can enjoy your Springfree™ Trampoline all year round.
To order any replacement parts, please call our team on 0800 JUMP SAFE.